Over the past month, Academy student Tom has been attending work experience at Exeter St David’s station.
In this time Tom has learnt about health and safety at the station, customer care and assistance (helping vulnerable people on and off trains), learning about the train network and how the signalling system works and also was shown how to drive one of the smaller two-carriage trains! He has also taken a high speed train to Plymouth where he got to observe how the refreshment coach operated in the standard and first-class areas.
Tom is very passionate about trains and always brings an enthusiastic, positive attitude to his work experience. His future hopes would be to work at Cardiff Train Station supporting customers or maintaining the trains.