Communication

“All behaviour is communication”

A young person’s behaviour will communicate their needs, wants, wishes and desires. We have a trauma informed environment that offers considered design and planning, meeting sensory needs through furniture and spaces, ensuring reduced frustration and challenges including sensory overload for our young people. Rolle House offers a safe place that provides a variety of spaces to match the needs of young people if they need to step out and take time in a quiet area, be immersed in sensory spaces, or relax in a warm and welcoming home where they have a sense of belonging.

Young people have a right to communicate using their preferred method – At Rolle House we give choice in preferred communication method.

Communication can happen through signing, speaking, facial expression, body language, gesture, using pictures and writing. Most of the time we are using more than one strategy at a time or may switch quickly from one to the other. When there are barriers to being able to communicate and use language meaningfully, a total communication approach allows people to access information in a clear way.

Rolle House is a specialist provision that provides a bi-modal, effective communication environment, taking account of individual needs and preferred modes of communication. All adults are either trained to a competent level or are in training in British Sign Language.

Rolle House ensures all adults provide effective communication in British Sign Language, and have a high level of understanding in Deaf awareness and Deaf culture, so that all young people can have the therapeutic benefit of living in a home without language barriers whist developing their Deaf identity.

We ensure best practice in the home’s communication by taking a holistic view across all communication needs of the young people in our care. We take into consideration various aspects of day-to-day living and bridge the gaps where communication barriers may appear.

The environment in the home is carefully considered and infomed to meet the functional aspects for the Deaf. We have flashing doorbells and have a variety of alarms and alerters that are used by Deaf adults and the young people, giving full accesss to promote independence.

The training provided for the adults caring for the young people is thorough and covers all aspects of residential care in a therapuetic setting. Training is ongoing and bespoke to the young people and their ever changing needs. We work in partnership with other specialist providers to deliver quality training programmes to achieve best practice and outcomes for our team and young people.

We are involved in research that positively impacts our young people and develops improved outcomes in everyday living and education, alongside the Deaf Academy.